AI sometimes feels like magic, doesn’t it? It promises to deliver incredible, game-changing results. And the hype is real, with nearly every company implementing AI everywhere, all at once, as shown in a Celonis survey where nearly 80% of respondents plan to have an AI use case in the next 12 months. Today, I want…
AI is everywhere, so in this article, let’s take a break from it for a few minutes and discuss how a Center of Excellence (COE) can support the transformation of the Supply Chain with new technologies. In the first part, I will discuss the overall process, while in the second part, I will share some…
Welcome to part 3 of our series on building a successful supply chain center of excellence (COE). In today’s article, we focus on how a supply chain COE can drive process innovation. We’ll explore the importance of process visibility, tools and methods for mapping current processes, and how the COE can facilitate these efforts. We’ll…
In our ongoing series on building a successful Center of Excellence (COE) within the EMEA Supply Chain, we now turn our focus to the second key pillar: Continuous Improvement. This article will explore the importance of continuous improvement, how the COE can effectively drive this initiative, and best practices to implement. Now, there are thousands…
In this article, we continue our series on developing a successful Center of Excellence (COE) within the EMEA Supply Chain. We will examine the first key pillar, the Knowledge Hub, and its role in driving value within your COE. What is a Knowledge Hub? A Knowledge Hub is much more than just a repository of…
Part of my new role was to build a new Center of Excellence team within EMEA Supply Chain. When I talked to my new colleagues, the expectations were that a COE should be a partner, a teacher, an expert, a pilot, an innovator and potentially more depending on the company or industry. Pretty simple, right?…
Process mining stands at the confluence of data science and process management, offering an X-ray view into the inner workings of your supply chain processes. It transforms the complex, often opaque, web of supply chain operations into a transparent, interactive model. Celonis, a frontrunner in this space, leverages this technology to not just visualize but…
In the quest for operational excellence, companies continually seek innovative tools and methodologies to refine their processes and boost performance. Two powerful approaches that are increasingly seen as complementary are the Shingo Model of operational excellence and Celonis process mining technology. When aligned effectively, these two methodologies can significantly amplify a company’s capability to analyze,…
In the dynamic landscape of small to medium enterprises (SMEs), the pursuit of operational efficiency often encounters the hurdle of fragmented technological infrastructures. These enterprises, characterized by diverse platforms and systems lacking seamless integration, resemble a complex mosaic. Within this context, process mining emerges as a transformative tool, promising unprecedented insights into operational workflows. Yet,…
Now that we went through the first 2 stages of APA – Analysis and Proactivity – let’s discuss about the last stage – Action – which will help to answer the most common question: how to obtain value with Celonis?, and more importantly move from identifying opportunities to executing solutions! At this point the entire…
In the dynamic landscape of the supply chain, being reactive is like playing catch-up — a position that can lead to missed opportunities and inefficiencies. In the first part of our APA series, we covered ‘Analysis’, setting the stage for a deeper understanding of our processes. Now, we turn our focus to the second A…
In a recent panel discussion in Eindhoven, I shared my approach to harnessing Celonis for supply chain excellence, which I’ve distilled into a three-stage strategy: Analysis, Proactivity, Action — or APA for short, an acronym that serendipitously translates to ‘WATER’ in Romanian, an easy acronym to remember for thriving — just as water is essential…